Privacy policy

Last Updated: July 6, 2025

 

Boost Pouches, Inc. (“Boost Pouches,” “we,” “us,” or “our”), a company registered in Canada, is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you access or use our website (www.boostpouches.com), mobile applications, APIs, or any related services or products (collectively, the “Services”). By using our Services, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use our Services.


This Policy applies to all users of the Services, including visitors, registered account holders, and customers. We encourage you to read this Policy carefully and contact us with any questions at hello@boostpouches.com.

 

 

 

1. Information We Collect

 


 

1.1 Information You Provide

 

 

  • Account and Profile Information: Name, email, billing/shipping address, payment info, date of birth (if applicable).

  • User Content: Reviews, comments, surveys, or messages.

  • Promotional Info: Contest entries, newsletter sign-ups.

  • Customer Support: Email or chat communications.

 


 

1.2 Information Collected Automatically

 

 

  • Usage Data: Pages visited, time spent, clicks, referral sources.

  • Device Info: IP address, browser, OS, device ID, etc.

  • Cookies/Tracking: See Section 6 for more.

  • Location Data: Approximate or precise with permission.

 


 

1.3 Information from Third Parties

 

 

  • Third-Party Services: Social media integrations.

  • Analytics/Advertising: Google Analytics, Meta, etc.

  • Public Sources: For identity verification or marketing.

 


 

1.4 Sensitive Information

 


If age-restricted, we may request your birthdate or ID for verification, used strictly for compliance.

 

 

 

2. How We Use Your Information

 

 

  • Service Delivery: Orders, accounts, subscriptions, support.

  • Personalization: Product recommendations and targeted content.

  • Age Verification: Where applicable.

  • Fraud Prevention: Secure payments and risk reduction.

  • Analytics & Improvements: Optimize experience and performance.

  • Marketing: Emails, SMS (if opted in), contests, loyalty programs.

  • Legal Compliance: Age restrictions, tax reporting, etc.

  • Business Ops: Auditing, record-keeping.

  • Advertising: Targeted ads on and off-site.

 

 

 

 

3. How We Share Your Information

 

 

  • Service Providers: Stripe, PayPal, fulfillment, hosting, etc.

  • Analytics & Ad Partners: Google, Meta, etc.

  • Business Partners: With your consent.

  • Legal Authorities: When legally required.

  • Business Transfers: In mergers, sales, or restructuring.

  • Other Users: Public content like reviews or comments.

 


We do not sell your Personal Information without consent, in compliance with laws like the CCPA.

 

 

 

4. Your Rights and Choices

 


Depending on your location, you may have rights to:

 

  • Access, correct, or delete your data

  • Opt out of marketing or data sales

  • Object to or restrict certain uses

  • Request data portability

  • Withdraw consent

 


To exercise your rights, contact us at hello@boostpouches.com. We may verify your identity and respond within required timeframes (e.g., 30 days under GDPR, 45 under CCPA).


Opt-Out Options:

 

  • Click “unsubscribe” in emails

  • Adjust account preferences

  • Contact hello@boostpouches.com

 


Do Not Track: Our site doesn’t respond to DNT signals, but you can control tracking via cookies (see Section 6).

 

 

 

5. Data Security

 


We use reasonable safeguards like:

 

  • Encryption

  • Access controls

  • Vendor security agreements

  • Monitoring for vulnerabilities

 


No system is fully secure. You’re responsible for keeping passwords safe. Report suspected breaches to hello@boostpouches.com.

 

 

 

6. Cookies and Tracking Technologies

 


We use:

 

  • Essential Cookies: Core functionality

  • Functional Cookies: Preferences, cart, etc.

  • Analytics Cookies: Usage tracking

  • Advertising Cookies: Personalized ads

 


Manage cookies via:

 

  • Our cookie banner

  • Your browser settings

  • Tools like NAI or DAA

 


Disabling cookies may reduce functionality.

 

 

 

7. International Data Transfers

 


By using our Services, your data may be processed in countries like the United States or others with different privacy laws.


For EEA/UK users, we rely on:

 

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions or similar mechanisms

 


Contact hello@boostpouches.com for details.

 

 

 

8. Data Retention

 


We retain data:

 

  • As long as needed for services, legal, or operational purposes

  • Order records (e.g., tax laws) may be kept up to 7 years

  • Marketing data is deleted upon opt-out

 


We securely delete or anonymize data when no longer needed.

 

 

 

9. Children’s Privacy

 


Our Services are not intended for users under 18. We do not knowingly collect children’s data. If we find out we have, we’ll delete it. If you believe a child has submitted data, contact hello@boostpouches.com.

 

 

 

10. Third-Party Links and Services

 


We’re not responsible for the privacy policies of third-party sites (e.g., social media, payment gateways). Review those separately.

 

 

 

11. California Privacy Rights (CCPA/CPRA)

 


California residents may:

 

  • Request access, deletion, or data disclosure

  • Opt out of personal data “sale” or sharing

  • Be protected from discrimination for exercising privacy rights

 


To exercise these rights, email hello@boostpouches.com or use our on-site request form.


Shine the Light: We don’t share data with third parties for their direct marketing without your consent.

 

 

 

12. GDPR and UK GDPR Rights

 


EEA/UK users may:

 

  • File complaints with regulators

  • Object to processing or direct marketing

  • Request portability of your data

 


Our legal basis includes:

 

  • Contractual necessity (e.g., orders)

  • Consent (e.g., marketing)

  • Legitimate interest (e.g., fraud prevention)

  • Legal obligation

 


For GDPR inquiries, email hello@boostpouches.com.

 

 

 

13. Changes to This Policy

 


We may update this Policy and will notify you via the “Last Updated” date, email, or banners. Continued use = acceptance.

 

 

 

14. Contact Information

 


Boost Pouches, Inc.

104 Columbia Street, Suite #862

New Westminster, British Columbia

V3M 6V3, Canada

Email: hello@boostpouches.com


For GDPR inquiries:

Email: hello@boostpouches.com


For California complaints, you may also contact:

California Department of Consumer Affairs

1625 North Market Blvd., Suite N 112, Sacramento, CA 95834

Phone: 1-800-952-5210

 

 

 

15. Additional Information

 


Accessibility:

Need this in another format? Email hello@boostpouches.com


Translations:

This Policy is in English. If translated, the English version prevails.


Supervisory Authorities:

EEA residents may contact their local data protection authority. UK users can reach the ICO.

 

 

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