FAQs
Got questions? We’ve got answers. Check out the sections below for everything you need to know about Boost Pouches. If you still need help, feel free to reach out at hello@boostpouches.com we’re always here to assist!
General Questions
How do I track my order?
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package on tracking our tracking page Track My Order or your local carrier’s website.
Can I cancel or modify my order?
Can I cancel or modify my order?
We try to process orders as quickly as possible, so modifications or cancellations may not always be possible. If you need to make changes, please contact us immediately at hello@boostpouches.com.
Are Boost Pouches safe?
Are Boost Pouches safe?
Yes! Boost Pouches are made with premium natural ingredients, including functional mushrooms and nootropics. They are free from nicotine, and caffeine.
Do Boost Pouches contain nicotine?
Do Boost Pouches contain nicotine?
No, Boost Pouches are 100% nicotine-free. Instead, they provide clean energy and focus using Lion’s Mane, Cordyceps, Alpha-GPC, and L-Theanine.
Product Questions
How do I use Boost Pouches?
How do I use Boost Pouches?
Simply place a pouch between your gum and lip, just like a nicotine pouch. Let it absorb for 10-30 minutes, then dispose of it when done no need to spit.
Will Boost Pouches show up on a drug test?
Will Boost Pouches show up on a drug test?
No, Boost Pouches do not contain any banned substances or stimulants that would cause a positive drug test result. Our formula is made with natural, functional ingredients like Lion’s Mane and Cordyceps, which are widely recognized for their cognitive and energy-boosting benefits. However, if you have specific concerns, we recommend consulting with your sports organization or medical professional.
How many pouches can I use per day?
How many pouches can I use per day?
We recommend 4-6 pouches per day based on your energy needs. You can safely use more, but always listen to your body.
How long do Boost Pouches last?
How long do Boost Pouches last?
Each pouch delivers clean, sustained focus for 30-45 minutes, depending on your absorption rate.
Do Boost Pouches cause crashes or jitters?
Do Boost Pouches cause crashes or jitters?
No, unlike caffeine or energy drinks, Boost Pouches are formulated with natural adaptogens like Lion’s Mane and L-Theanine, which provide a smooth energy boost without crashes or jitters.
Payment Questions
What payment methods do you accept?
What payment methods do you accept?
We accept credit cards, debit cards, Apple Pay, Google Pay, and Shop Pay. All transactions are securely processed.
Do you offer bulk or wholesale orders?
Do you offer bulk or wholesale orders?
Yes! If you’re interested in wholesale pricing, please contact us at hello@boostpouches.com for bulk order rates.
Shipping Questions
Where do you ship?
Where do you ship?
We offer worldwide shipping, with estimated delivery times of:
• USA: 7-12 days
• Canada, Australia, UK, EU: 8-15 business days
• Other international orders: Varies by country
How much does shipping cost?
How much does shipping cost?
Shipping is FREE on all orders.
What is your return policy?
What is your return policy?
Due to the nature of our product, we do not accept returns for opened products. If there’s an issue with your order, please contact us, and we’ll make it right.
What if my package is lost or damaged?
What if my package is lost or damaged?
If your order is lost or damaged during shipping, reach out to us with your order details, and we’ll assist you in getting a replacement.
Contact Questions
Where can I reach you?
Where can I reach you?
Reach out to use hello@boostpouches.com
Refund Questions
Do you offer refunds?
Do you offer refunds?
Yes, if you’re not satisfied with your BOOST Pouches, we offer refunds on unopened items within 30 days of delivery.
How do I request a refund?
How do I request a refund?
Simply email our support team with your order number and reason for return. We’ll guide you through the next steps.
Can I return opened pouches?
Can I return opened pouches?
For hygiene and safety reasons, we do not accept returns on opened or used pouches.
Do I have to pay for return shipping?
Do I have to pay for return shipping?
Yes, customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
How long does it take to receive my refund?
How long does it take to receive my refund?
Once we receive and inspect your return, your refund will be processed within 5–7 business days. The funds will be returned to your original payment method.
What if my product arrived damaged or incorrect?
What if my product arrived damaged or incorrect?
If your order arrived damaged or you received the wrong item, please reach out to us within 7 days of delivery. We’ll make it right.